AT&T Secure Family™

AT&T Secure Family™

By AT&T Services, Inc.

  • Category: Lifestyle
  • Release Date: 2010-02-05
  • Current Version: 3.6
  • Adult Rating: 4+
  • File Size: 179.57 MB
  • Developer: AT&T Services, Inc.
  • Compatibility: Requires iOS 10.0 or later.
Score: 2.5
From 7,134 Ratings


Peace of mind just got a lot easier with AT&T Secure Family. Take your family’s safety to the next level. Know where your kids are, control their screen time and manage what they access and buy online. AT&T Secure Family Plus delivers parents peace of mind: • Location Tracking – Track a family member on an interactive map. • Arrival/Departure Alerts – Receive an alert when your child enters or leaves a location (home, school, etc.). • Pause Internet – Limit Online distractions (time for homework, time for bed). • Filter & Block Content – Filter or block Apps and Online content based on age appropriate settings. • App Purchase Block – Block your child’s ability to make App purchases. AT&T Secure Family Plus is free for the first 30 days. After the first 30 days, you will be billed $7.99 each month for up to 10 lines. Service auto renews every 30 days unless cancelled. Easy Setup and Pairing for Parents: Solution requires pairing with AT&T Secure Family Companion, a free app+ that must be downloaded to the child’s device. With your child’s device in hand: Step 1 Send an invite text from your AT&T Secure Family app on your phone to your child’s phone. Step 2 Open the text on your child’s phone and tap the link. Step 3 Tap the AT&T Secure Family Companion download button and follow the instructions that appear on your child’s phone screen + AT&T Secure Family Companion can be found in the App Store and only works with the purchase of AT&T Secure Family Plus which is $7.99/month. Other important information about AT&T Secure Family: − After first 30 days, $7.99/mo. will be charged to your iTunes account. Subscription will automatically renew each month unless auto-renew is turned off at least 24 hours before the end of the current month’s billing period. − To view, modify or cancel your subscription, go to account settings in iTunes. No cancellation of the current month’s subscription is allowed. No refunds or credits for partial subscriptions terms. App requires iOS v. 10 or higher − AT&T Secure Family Companion is not compatible with AT&T Mobile Security Plus. If you wish to continue with the purchase, you must either remove AT&T Mobile Security Plus from your iTunes account or downgrade to AT&T Mobile Security Basic before adding AT&T Secure Family Companion to your child’s device. To cancel your subscription, go to account settings in iTunes. No cancellation of the current month’s subscription is allowed. No refunds or credits for partial subscriptions terms. − This service is available to AT&T postpaid wireless customers. Secure Family and Companion app users must be on the same account. Only authorized app users have permission to locate a family member. − Note: Continued use of GPS running in the background can dramatically reduce battery life. − Availability, timeliness or accuracy of location is not guaranteed. Coverage not available in all areas. The collection, use, and disclosure of any personal information through this application is governed by AT&T's Privacy Policy found at: View the AT&T Secure Family website at



  • New and improved is anything but

    By pikeeta
    I had the original AT&T family mapping and was happy with it. Then received the news that it was changing and improving and would cost $2 less. I would rather the pay the $2 extra and go back to the original that actually worked. This mapping is terrible and inaccurate and the system is usually confused. It has history under my child that he was located somewhere “today” at 2:40 pm but it’s only 9:40 am. Aside from those inaccuracies the actual locations are also inaccurate or non functional. Like I said, the original worked so much better!
  • Doesn’t work, waste of money

    By Hyde91942
    I used to have the Smart limits app with AT&T and it was great! This app replaced Smart limits and it is garbage.
  • Not accurate at all

    By FiveFootNine
    Needed this for child to track whereabouts of a very deceptive child. When I used it without them having the app on their phone, it was not very accurate & kept saying it would be more accurate if we linked their phone, which meant they would download the app. It didn’t change a thing! It is occasionally accurate within a half mile and at times within a couple of miles? Not always helpful! It is not very accurate & isn't worth the cost in my opinion. Seems it wouldn’t be too hard to develop an accurate tracker!
  • Blocks all internet, not just cellular

    By Storytimer
    I’m disappointed that there is not a way to just block cellular. Before, I could block cellular without blocking Wi-fi, and make it so my kids could still call or text ME, or designated numbers. Or to help make sure they are connected to Wi-fi. Now it blocks all internet. Please fix this!!

    By J2G16
    Simply put.... the new app is unbearable
  • Very Disappointed!!

    By KellyD1228
    I was excited to hear at&t was going to improve the Smart Limits App because that App actually gave me control over my child’s phone. I was hoping for even more features with this App, but it turns out this is a piece of junk! DEFINITELY NOT WORTH PAYING FOR! Most parents who need an App like this have very smart kids who know how to disable it. I was considering switching providers just before this new App came out, but stayed with at&t simply because it was the only carrier that had something that would allow me to control my child’s internet/phone access. What a waste! I’m canceling my subscription. Please fix this worthless piece of crap or reactivate Smart Limits!!!
  • If I could give no stars...

    By martypierce4715
    AT&T used to have an app called smart limits which worked with all phones. They have done away with that service and replaced it with this one. While it sounds nice on the surface it only works if your child’s phone is a smartphone. My child has a flip phone because I don’t want him on social media or the internet. I used to be able to give permission for numbers to call/text him and he them but now it’s open to whoever. I used to be able to set limits to when his phone can be used. No more. Unless he has a smartphone. Parents you should know that you can get a smartphone and disable data from AT&T but if your child is able to get on Wi-Fi somewhere they can do whatever they want. AT&T has made it impossible for me to be able monitor my child’s phone habits without him having a smartphone. Bring back smart limits! This app is worthless!
  • Worst app

    By flintwheel
    Before ATT changed its app it was good, now this family secure app is junk. It couldn’t locate anyone if their life depended on it. It always seems to put them a mile from where they really are and at one point had them in the middle of a river. If your family member is lost and your trying to help track them, it ain’t going to work if there actively moving. Has a hard time tracking you when your still let alone moving.

    By Webgraffis
    ATT does not care about their numerous customers in this age of information security. This app is a total failure and embarrassment. I have my 3 teenagers on my phone plan that smart limits helped to do parental control but this secure family stuff have not done anything. They said we have to install the software on the teenagers phone and from there monitor what they do. How can this be possible considering the fact that your kids doesn’t want to be monitored. Despite all my emails and texts to ATT nothing came out of it. I had since shut my ATT family account and gone with another provider . Good riddance. Don’t download this app because it’s a total waste of time.
  • Absolute crap!!

    By Hejthomas
    So I set filters to keep my daughter from downloading Snapchat. She just now texted to tell me that she was able to download problem!! Grrrrr😡